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2013 in Review

December 16, 2013
United in Service
United in Service

For M3 Technology, 2013 represented a year of growth and development.  The company continued refinement of its 27,000 Sq. Ft. headquarters and operational facility.  Construction early in the year produced a dedicated training facility, an expansive conference room and meeting center, and a dedicated break and recreation area for employee use.  In addition, existing facilities were expanded and improved to better meet the needs of our customers and staff.  The quality control and inspection area was enlarged to allow for the purchase and deployment of additional equipment, and to provide for expanded operations.  Shipping and receiving areas of the company’s logistics center were simultaneously expanded and streamlined to improve product and work flow.  Even with all of this renovation and construction, M3 Technology maintains an additional 5,000 Sq. Ft. of un-utilized space for future expansion and development to better serve the needs of our customers, and provide a world-class working environment for staff.

Along with modifications to the company’s facilities, M3 Technology continued the growth and improvement of internal staff.  Beginning in February, M3 added more than a dozen new customer service professionals in a variety of roles, fusing new training techniques with years of industry experience to create a dynamic team capable of handling all customer requirements.  In addition to staff in the Sales & Service Division, M3 Technology witnessed a growth in its Operations team – adding personnel in the Information Technology, Compliance, and Logistics teams.  Internally, personnel continued their professional training – acquiring new skills and taking advantage of the many cross-departmental training opportunities sponsored by the company.  Experienced veterans of the company adapted their skill-sets to include Procurement, Quality, Compliance, Sales, Marketing and many other new responsibilities.

All of this growth culminated in the final quarter of the year, with several key promotions and new hires.  In the space of a few months, M3 Technology elevated two key members of its Quality team to leadership roles – naming John O’Brien the Director of Quality Assurance, and Aaron Pressgrove as Lead Inspector.  Each have demonstrated a passion for the creation of a culture of quality within M3 Technology, and are committed to upholding the high standards of the organization.    This commitment was also reflected in the hiring of Robert Botticelli as the company’s General Manager.  Overseeing the Sales & Service Division of M3, Robert is a 30 year veteran of the aerospace industry, and brings a wealth of experience in the fields of customer service, supply chain and inventory management, total quality management, continuous improvement, and a wide array of other critical aspects of the modern aerospace and defense industry.

Among the first acts undertaken by this new team, along with the existing leadership of M3 Technology was the creation of Team Blue Sky.  This group, meets regularly and includes a cross-section of departments and functions within the company.  Team Blue Sky is dedicated to identifying areas for improvement within the processes and procedures of M3.  The team wasted no time in making its mark felt, initiating a thorough examination of several aspects of the sales, service, and delivery operations of the company.  This study yielded a wealth of information on M3 Technology’s recent history and current quality trends;  the research identified several areas ideally positioned for improvement.  Following refinements of the company’s contract review process, procurement operations and quality control regime, a definite and near-immediate reduction in instances of nonconforming product was identified – a trend expected to continue and accelerate in the new year.  With this success already realized, Team Blue Sky will continue to examine ways in which to improve M3 Technology, and provide ever-improving levels of service to its customers and end users.

With its operational capabilities as strong as ever, and with an eye toward future growth and expansion, M3 Technology was strongly poised to reach its financial and operational goals for the year.  In this, the men and woman of the company succeeded tremendously – reaching and exceeding ownership’s expectations with room to spare.  The key to this development was the creation of long-lasting customer relationships; providing unmatched support to ensure complete satisfaction for each customer and exceeding their expectations at every turn.  This commitment to excellence is the foundation of M3 Technology’s operations, and forms the basis for everything that we do.

M3 Technology is grateful for the chance to serve our clients each day, and deeply appreciative of the mutually beneficial relationships we enjoy with those customers.  In addition, nothing that we accomplish would be possible without the tireless efforts of our industry partners – we are only as good as the people and companies we have the privilege of working with, and we have been lucky to work with some of the best in the business.

As 2013 draws to a close, M3 Technology looks forward to a bright future.  Earlier in the month, we celebrated the 15th anniversary of the company.  In those 15 years, the organization has accomplished much, and set its standards very high.  In 2014, we aim to beat those bench-marks once again.  Over the next twelve months, be sure to check back here often for the latest news from the world’s premier Aerospace & Defense Solutions Company.

Happy Holidays from everyone here at M3 Technology.


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15 Years of Service

December 8, 2013
United in Service
United in Service

M3 Technology was founded on December 8, 1998, and for the past 15 years the men and women of the company have faithfully served our customers.  The ownership, management and employees of the organization extend our thanks and appreciation to all those who have helped make M3 the world’s premier Aerospace & Defense Solutions Company.  From our customers, suppliers and industry partners to all of the talented individuals who have shaped and molded this company, we are in your debt.

Since 1998, M3 Technology has expanded from a small distributor of electronics components to a globe-spanning Aerospace & Defense Solutions provider; offering advanced inventory management, supply chain and logistics capabilities.  From the desert sands of Iraq to the jungles of Colombia, M3 Technology has steadfastly supported customers around the world.  Working closely with the US Government, allies, and industry leaders, the M3 Technology team has provided service second to none, and crafted innovative solutions to meet and exceed our customers’ requirements.  With dedicated customer service professionals, AOG support, and a robust world-wide supplier base, M3 Technology has been and remains the superior choice.

In the past several years, M3 Technology has continued its evolution, purchasing a dedicated 27,000 Sq. Ft. facility in Bellport, NY, investing heavily in new inspection and testing equipment, and developing a first-class team of industry experts.  With exceptional training and recruitment efforts, M3 Technology continues to attract and forge the most talented team in the industry.  As we have for the past 15 years, M3 Technology stands ready to meet all challenges.  We thank you for your support, and look forward to a bright and prosperous future.